The CIO Problem

The CIO Problem

"The CIO Problem, Part 1" by Jen Pahlka, Code for America

"I’d like to share one thing I tell pretty much everyone I speak with who’s looking for great digital talent.... You may be recruiting for the wrong job. Most... folks who reach out are looking to fill either a position for a Chief Information Officer or a Chief Innovation Officer. But both of these jobs are framed in such a way that it can be almost impossible to succeed in them, and the candidate you want is also the candidate who can see that, and won’t take the job."

The Digital Services Playbook

The Digital Services Playbook, by the United States Digital Service (USDS)

Today, too many of our digital services projects do not work well, are delivered late, or are over budget. To increase the success rate of these projects, the U.S. Government needs a new approach. We created a playbook of 13 key “plays” drawn from successful practices from the private sector and government that, if followed together, will help government build effective digital services.

How to hire a product manager

"How to Hire a Product Manager" by Ken Norton

I’ll take a wickedly smart, inexperienced PM over one of average intellect and years of experience any day. Product management is fundamentally about thinking on your feet, staying one step ahead of your competitors, and being able to project yourself into the minds of your colleagues and your customers.

The Great Infrastructure and Operations Divide

By Rachel Dines for Forrester Research

While we can't stop the treadmill, I have seen some organizations slow it down enough to spend more time and money on new initiatives. How, you might be wondering? The key is in the organizational separation of the infrastructure (engineering/design) groups from the operations groups.