Sure, you need great food to have a great restaurant, but it's only part of the story…
Read moreMozilla Foundation: "Surprising and exhilarating to see what a quick turnaround we were able to produce"
A year of procrastination in getting out a podcast interview about the Mozilla Foundation’s technology transformation ends up leading to some amazing reflections on the outcomes.
Read moreWe're here to make life better for your staff
Photo by Tiko Giorgadze
It's easy to overthink technology, but in the end it should boil down to empowering the brilliant people you already have.
Read moreRe-Humanizing Technology
Photo by Nathan Dumlao
You shouldn’t have to force yourself into difficult technology systems. The systems need to come to you. You should love your technology, and there’s no reason you can’t.
Read moreHope Returns First
Photo by Ari Dutilh
People have lost hope for having tech platforms that support their work, and for good reason. But those hopes are right under the surface, just waiting for the right person to ask…
Read moreGoing Beyond “Priority”
Photo by Giorgio Trovato
The 3 things you need to understand to make smart prioritizations...
Read moreWhat Giving a Sh*t Looks Like
Photo by Mira Kireeva
Recently I was watching The Last Dance about the mid-90s dynasty of the Chicago Bulls and Michael Jordan, considered by many to be the best basketball player ever. An incredible moment arose towards the end of the episode…
Read moreExpertise, Responsibility, Authority
Photo by Sincerely Media
Different people have to make different kinds of calls. Your job as an organization is to clarify those areas sensibly, and clarify the owners of each area so everyone knows who owns what.
Read moreUpdated post: The Scope is _Supposed_ to Creep
A few years ago, when I first made a slide for a talk that said "The Scope is Supposed to Creep" it felt a bit like heresy, but maybe sort of satisfying heresy…
Read moreFrom Technology Gatekeepers to Technology Enablers →
Latest Podcast Episode: “The Greatmakers”
John Abdulla from Oxfam joins us to talk about the transition “from technology gatekeepers to technology enablers”.
The One Piece of Tech Platform Management that Most Orgs are Under-doing
Photo by Elisa Ventur
To state the perhaps massively obvious, the whole point of your system is for people to use it, and to use it well. Otherwise why are you investing in it in the first place?
Read moreIf your organization were a cookie factory...
Photo by @sjcbrn
Who do you put in charge of the machines? The bakers? The chef? Your mixers? Your dishwashers? Not if you want to be in business for long.
Read moreFuture Organizations Will Have Way, Way More Technology People
Photo by Josh Calabrese
If someone handed you a huge check to start an organization today, what percentage of your staff would you dedicate to technology? Really. Settle on an approximate fraction before you read on…
Read moreGetting the Good Stuff When Going Remote - Q&A with Ananda Robie
We love how well this Q&A demonstrates what it looks like to have ally-minded strategic communicators in charge of your technology stewardship and what a key role communication and relationship building skills play….
Read moreUser Alliance
We recently hit on the overarching term of “User Alliance” which I like so much I kind of can’t believe it doesn’t already exist…
Read moreSo You’ve Grown Yourself an All-Star Player. Do You Pay ‘em or Let ‘em Walk?
If you’re lucky enough to find a home-grown technology star right who becomes the all-star player your organization needs, how do you deal with increased salary demands once that person’s market value increases?
Read moreWhat I Learned About Technology From My Little Pony
The magical world of Equestria popped to mind when someone recently said that it sounds like we’re looking for “unicorns” when we’re helping organizations hire…
Read moreTechnology is a Baby Dragon
You got a pet baby dragon! How cute! Look at its little wing flaps and fire burps! Adorable. But, hmm, one question for you….
Read more"Do You Have to Hate Your Technology?" - Roadmap Q&A for Fundraisers
The brilliant fundraising consulting team at Sea Change Strategies recently interviewed us about our “Roadmap to a Better Technology Tomorrow” as it relates to the role of the Chief Development Officer.
Read moreAnnouncing our "Roadmap to a Better Technology Tomorrow"
Photo by Karsten Würth
We’re happy to be releasing our Roadmap to a Better Technology Tomorrow. Or, as the sub-headline says, "Digital Transformation that Actually Works."
But to be honest I don’t love the term “digital transformation”….