It's all about supporting the product managers
Once we’ve mapped the world, and we now know what we’re supporting, and the general suite of tools that need to be used, it’s all about setting up your product managers up for success.
Here are the overarching guidelines we can use to direct our efforts to the most meaningful ends:
Getting the best ones you can
Making sure their remit is clear and reasonable
Co-defining priorities
Helping them get the staff they need
Helping to establish practices/processes:
within own product domain
with rest of product team
with non-product staff around org
Helping them to set up a training and support structure
Helping them get the budget/tools they need when they need them
Helping them get the external support they need
Strategic Guidance
Engineering help
Once this is up and running, it can be thought of as simply these three things:
Monthly goals
Weekly targets / obstacles
Regular outreach and communication with internal customers