Leadership, Technical, and Human
Technology isn’t just about the technical. Not by a long shot. It starts and ends with people.
Of course technical expertise is required, no doubt. But why do so many technology projects end in disappointment or debacle even when the technical side of the equation is well covered?
The answer is that the technical is only one side of the equation, and — especially internally to an organization — not even the most critical side….
The Platforms Chief: "Protector of the Realm" and "Greatmaker"
The product team needs a chief. A great chief. A steward and protector, a guide and a field general. Every role on the team is important, but getting the right person steering the ship will differentiate whether the product team becomes an organizational gamechanger or just spends its time fixing things.
Put the Chief on Your Leadership Team
A fully-realized chief of the technology accelerator team (a.k.a. product team) is an executive team level position. Not having that voice on your leadership team is part of why your organization has been so consistently stumbling when it comes to its technology.
Flood the Zone with User Support
Is there any better investment than making sure what you’ve built is being used to its fullest potential?
Get Out From Behind Your Ticketing Queue
A couple years ago I tore up my knee playing softball. The long road back from injury included a staggering number of physical therapy appointments over the course of two years. It didn’t take long to realize that there was a serious issue with the scheduling software….
Photo by Mimi Thian