OUR SERVICES

Your technology should be great.

And it can be. It can be fully aligned with your strategy. It can be reliable, trustworthy, well-managed, and easy to use. It can deliver real value consistently, making the organization’s work ever more effective and allowing you to innovate quickly towards new opportunities.

But you don’t get there by hiring technical specialists to build you things. There’s a reason that so commonly leads to disappointment or disaster.

Instead it requires an entirely new approach — one that’s more about people, structure, and process than about anything very technical. About transforming into an organization that weaves strategic, ever-improving technology into its very DNA, so it can operate professionally, pivot quickly, and innovate constantly.

If you’re looking for the typical approach to technology, you should look elsewhere. We exist to help you change the game.

How we work

Our goal is to help you transform, and that can’t be done at arm’s length. We approach working with your organization as if we are your co-workers and colleagues, responsible for getting the ship turned around.

Our phases of engagement

  • We come in to understand the lay of the land and work together to build a roadmap for getting you unstuck.

  • Then we take ownership to help get things moving in the right direction, strategically stacking wins as quickly as they can be identified and delivered.

  • Soon we’ll start helping you build and incubate the internal capacity and external partners you’ll need to steward your technology after we’re gone.

  • Finally we’ll set you up for long term success by helping you incubate the structures and processes you need for your technology to stay a healthy, thriving ecosystem.

No one does that.

You know why? Because it’s ambitious, it’s complex, and it’s expensive. But it’s also how you transform into having great technology that powers everything you do. At the other end of that process, you’ll be a different organization. You’ll be able to operate more efficiently and innovate more quickly. You’ll do more, better. So it’s worth it.

Are we a good fit?

Organizations we work with typically…

  • Have read some of the resources on our website and feel like it ‘connects’ (e.g. Curriculum / Roadmap / White Paper);

  • Are ready to make a larger investment in a transformation or are looking for help in making the case for such an investment;

  • Have executive leadership who can be enlisted to help set the vision and mandate;

  • Are often using Salesforce CRM or are interested in exploring it*

* We are not Salesforce acolytes, but we have a depth of experience on the platform and haven’t yet seen another CRM with the strategic transformational capacity it has when stewarded correctly.

  • Are ready and willing to consider changes in organizational culture, structures, and processes, to push through difficult territory, and to act decisively;

  • Are looking for seasoned, opinionated guidance and expertise — rather than consultants to simply take your marching orders — and are comfortable with the corresponding premium-level pricing that commands;

  • Are full of good, quality people who operate with integrity, are excellent partners, enjoy working together in a healthy way, appreciate that great work should also be fun and enjoyable, and are open to the world of possibilities.

Interested to discuss more?

Get in touch in any of these ways: