If you wanted to boil down the complex role of a technology platform manager to its most critical essence, our answer would not be especially technical….

It’s one thing to be great at something, and it’s another thing to help lead, support, and coach others to become great at it....

What’s the ROI on everyone getting better at their jobs?

Someone recently mentioned our post below, Sink or Swim. So I went back and read it and thought: yeah, dangit, that's actually pretty good. :) Which made me wonder, why hadn't I remembered it very much? 

A year of procrastination in getting out a podcast interview about the Mozilla Foundation’s technology transformation ends up leading to some amazing reflections on the outcomes.

It's easy to overthink technology, but in the end it should boil down to empowering the brilliant people you already have.

You shouldn’t have to force yourself into difficult technology systems. The systems need to come to you. You should love your technology, and there’s no reason you can’t.

The 3 things you need to understand to make smart prioritizations...

Different people have to make different kinds of calls. Your job as an organization is to clarify those areas sensibly, and clarify the owners of each area so everyone knows who owns what.

To state the perhaps massively obvious, the whole point of your system is for people to use it, and to use it well. Otherwise why are you investing in it in the first place?

Who do you put in charge of the machines? The bakers? The chef? Your mixers? Your dishwashers? Not if you want to be in business for long.

We love how well this Q&A demonstrates what it looks like to have ally-minded strategic communicators in charge of your technology stewardship and what a key role communication and relationship building skills play….